CUSTOMER SERVICE

Always feel free to call at 203-661-5600

Visitor Guidelines

SHOP OUTDOORS ~ Please observe social distancing and facial-covering guidelines. Please limit the number of hoppers per household. Please kindly be patient, as there may be lines for Sales Assistance and Checkout. We will be limiting physical contact during the exchange of goods & payment.

SHOP INDOORS ~ Please observe social distancing and facial-covering guidelines. Please limit the number of hoppers per household. Please kindly be patient, as there may be lines for Sales Assistance and Checkout. We will be limiting physical contact during the exchange of goods & payment.

CURBSIDE PICK-UP ~ Pre-orders by phone or web, are recommended for all Custom Design Work. We have a convenient drive-up Curbside Pick-Up station at the end of our driveway. You may phone (203) 661-5600 from your vehicle, or wave down one of our friendly staff members and provide your name, and we will bring your order out to you!

DELIVERY ~ Our trusted Delivery Service is, as always, available for SAME-DAY Delhe worry out of shopping, and let us come to you! We are follwing protCDC guidelines to ensure the health & safety of your families, & ours

AT HOME SERVICES ~ Don’t want to leave your house, but longing for a brighter view? McArdle’s AtHome Team, at your service! Style-savvy designers will swing by your house & fill your outdoor pots with that big dose of sunshine & joyfulness you’ve been craving.

McArdle’s Signature Delivery

  • Please order by 1pm to ensure that your gift can be hand-delivered Same-Day.
  • After 1pm, please call us at 203-661-6500 to inquire about Same-Day availability.
  • Same-Day Delivery is $10. Premium Delivery charges may apply during holidays
  • Rush Delivery is $20 for orders that need to arrive within 3 hours of ordering. Please call us
    at 203-661-6500 for availability.
  • Connecticut DELIVERY TERRITORY: Stamford, Old Greenwich, Riverside, Cos Cob,
    Greenwich, Byram, & Glenville. New York DELIVERY TERRITORY: Port Chester, Rye, Rye
    Brook, Purchase, Harrison, & West Harrison, Armonk, & Bedford.
  • Deliveries in neighboring territories are made at the discretion of our Delivery Director.
    Please call us at 203-661-6500 for availability.
  • Deliveries outside of our area will be designed by one of our trusted partners, and
    may vary based on availability.

Substitutions

  • We specialize in premium blooms. Unless requested, we do not use carnations,
    daisies or mums.
  • We strive to create stunning arrangements with the highest quality flowers.
    Occasionally substitutions may be necessary due to availability of certain flowers.
    Care is always taken to maintain style, theme and color scheme of the arrangement.
    In single-flower arrangements we will make every attempt to match the flower type,
    but may substitute with another color. Occasionally we may need to substitute
    containers, based on availability.
  • Orders outside of our normal delivery area will be designed and delivered by one of
    our trusted partners. Designs may vary from the McArdle’s Signature items shown on
    our website.

McArdle’s Guarantee

  • McArdle’s fresh flowers are guaranteed to last at least one week, or we will replace them!
  • McArdle’s indoor green plants are guaranteed to last for at least one month.
  • McArdle’s indoor blooming plants are guaranteed to bloom at least two weeks.
  • McArdle’s shrubs and perennials planted in the ground are guaranteed for a year provided they are properly maintained.
  • Because of the many variables involved, we cannot guarantee plants that are planted in
    outdoor containers.
  • In all cases, please note the care instructions for beautiful, happy and healthy plants.
  • McArdle’s stands behind every product we sell. If at any time your purchase does not meet
    your expectations, we will gladly replace it or refund your purchase price.

Visit Us

48 Arch Street
Greenwich, Connecticut
06830

203-661-5600
203-661-1304 fax

Monday – Saturday
9:00 a.m. – 5:30 p.m.

email us